Payment Method

Payment Methods

At SWBVS MATTRESS®, we’re committed to making your shopping experience as smooth and secure as possible. Below you’ll find everything you need to know about how to pay for your order, what to expect during checkout, and how we keep your information safe.

Accepted Payment Methods

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover (via Shopify Payments)
  • PayPal: Pay using your PayPal balance or linked account

We are continuously working to add more payment options to better serve your needs. Any updates regarding new methods or currency support will be announced on this page.

Payment Troubleshooting

  • If your credit card fails multiple times, it may be declined due to past transaction history or fraud protection. Please try a different card or switch to PayPal for a smoother checkout experience.
  • Ensure that your shipping address is entered correctly in English during checkout. Incorrect entries may default to your PayPal billing address.

Secure Payment Processing

All transactions are processed through secure, industry-leading platforms: PayPal.com and Shopify Payments. Your payment details are never stored on our servers — giving you peace of mind with every purchase.

"Your security is our priority. We’ll never store your card — just your trust."

FAQs: Payment & Order Status

✔️ How do I know if my payment was successful?
Once your payment goes through, you'll immediately receive a confirmation email with your transaction receipt.

✔️ What happens after I pay?
Sit back and relax! We begin processing your order within 24 hours, and your item will be shipped within 3–5 business days.

✔️ Why does my order still show as “Pending”?
Orders are marked “Pending” until they are shipped. Once shipped, the status will update to “Completed.”

✔️ My order says “Completed” but I haven’t received anything?
“Completed” means your order has been shipped — not delivered. You can track your shipment using the tracking number provided in your email.

✔️ I started an order but didn’t finish the payment. What now?
No worries — unpaid orders aren’t processed. Just place a new order and proceed with payment again.

Need Help?

Have a question about payment or checkout? We’re here to help. Reach out to us anytime:

SWBVS MATTRESS®
Company Name: SWBVS INC
Email: support@swbvs.com
Phone: +1 (970) 213-0156
Website: https://swbvs.com
Address: 1688 Highfield Drive, Windsor, CO 80550, United States