Privacy Policy

SWBVS Privacy Policy

This Privacy Policy explains how SWBVS MATTRESS® ("we", "our", or "us") collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from swbvs.com (the “Site”).

By accessing or using our Site and services, you consent to the practices described in this policy. If you disagree with our practices, please do not use the Site.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will post the updated version here with a new “Effective Date.”

2. Information We Collect

Directly from You:

  • Contact information (name, email, phone number, address)
  • Order details (shipping/billing info, payment confirmation)
  • Account login details (username, password)
  • Customer support communications

Automatically through Cookies: We collect Usage Data (IP address, browser type, device info, interaction data) using cookies, pixels, and similar technologies.

From Third Parties: We may receive information from service providers (like Shopify), payment processors, analytics partners, and advertising platforms.

3. How We Use Your Information

  • To fulfill and manage your orders
  • To process payments and provide shipping/tracking updates
  • To improve, personalize, and secure our Site
  • To send marketing emails and promotions (opt-out available)
  • To detect fraud and ensure safe use of our Services
  • To provide customer support
  • To comply with legal obligations

4. Cookies & Tracking

We use cookies to remember your preferences, analyze usage patterns, and serve you better content. To learn more, see Shopify’s cookie policy at shopify.com/legal/cookies.

You can disable cookies in your browser settings, though this may affect functionality of the Site.

5. Disclosure of Your Information

We may share your information with:

  • Trusted service providers (e.g., payment gateways, shipping partners, IT support)
  • Marketing & analytics partners
  • Law enforcement or regulatory bodies if legally required
  • Third parties in connection with a business transfer (e.g., merger or acquisition)

We do not sell your personal data or share it without your consent except as described above.

6. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 16. If you believe we have collected such data, please contact us so we can delete it promptly.

7. Security and Retention

We implement security measures to protect your personal information but cannot guarantee absolute security. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or obtain a copy of your personal data
  • Request correction or deletion
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Opt-out of marketing emails

To exercise your rights, please contact us at support@swbvs.com. We may need to verify your identity before processing your request.

9. International Data Transfers

If you’re located outside the U.S., please note that your information may be transferred to and processed in the U.S. or other countries where our partners operate. We ensure appropriate safeguards for such transfers.

10. Third-Party Sites

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of third-party sites. Please review their privacy policies separately.

"Your trust matters to us. We collect only what we need, protect what we collect, and respect your privacy at every step."

Contact Us

If you have questions or concerns about our Privacy Policy, or if you wish to exercise your privacy rights, reach out to us at:

SWBVS MATTRESS®
Company Name: SWBVS INC
Email: support@swbvs.com
Phone: +1 (970) 213-0156
Website: https://swbvs.com
Address: 1688 Highfield Drive, Windsor, CO 80550, United States